The questions publishers will ask — and authors should be ready to answerSo you’ve written a book. That’s no small thing. Whether it took years or months, whether it came easily or fought every step of the way, completing a manuscript is a genuine achievement. But there is a question many authors don’t spend enough time on early enough:
How are you planning to market it? Not the publisher. You. The author. One of the most common misconceptions among authors — across fiction and non-fiction, debut and experienced — is the belief that once a publisher is involved, marketing becomes someone else’s responsibility. That hasn’t been the reality of publishing for a long time. Publishers absolutely invest in books. They commit editorial time, production resources, sales representation, distribution, and marketing support. But they also invest selectively. Part of that decision-making process involves assessing the author. What publishers are really looking at Before a contract is signed, publishers are already thinking ahead. They are considering:
This does not mean authors need to be well known or have large followings. What it does mean is that publishers are looking for intent, professionalism, and a willingness to participate in the life of the book. These are the same questions that underpin effective author coaching and marketing planning. The questions authors should be able to answer:
Being taken seriously in the Australian context In Australia, one practical indicator of professional engagement is membership of the Australian Society of Authors. Membership signals commitment to the craft and the industry, as well as access to professional support, advice and advocacy. Publishers also notice whether authors are connected to other writing organisations, centres, festivals and communities. Writers support writers, and the Australian writing community plays a significant role in word of mouth, events and long-term visibility. Preparation, not pressure None of this is about instant success or becoming a bestseller in a chosen genre. It is about preparation, realism and professionalism. Publishers want to work with authors who understand that publishing is collaborative and that a book’s success is built through visibility, engagement and sustained effort over time. Authors who understand this early are better placed to navigate traditional, hybrid and independent publishing pathways. Author coaching and marketing support RM Marketing Services specialises in outsourced sales, marketing and publicity services for publishers and book distributors. Through this work, we engage with authors every day across a wide range of publishing programs and markets. Authors can also draw directly on the experience and knowledge of Director Rachael McDiarmid, who brings more than 35 years of senior industry experience across trade, academic and professional publishing. Rachael offers author coaching in book marketing and sales, grounded in real-world publishing practice. Marketing plays a central role in the success of any book. Understanding how book marketing works — and how publishers approach it — allows authors to actively support their books and make informed decisions about promotion. Done well, marketing not only helps a single title reach readers; it builds visibility over time and strengthens an author’s profile and brand across retail, libraries, media and events. The focus is not on turning authors into full-time book marketers. It is on helping them understand the publishing landscape, take an active role in marketing their books, and make informed decisions about promotion at each stage of the publishing process. Our author consultations mirror the questions publishers ask and translate them into practical, achievable promotional plans suited to the author, the book and the Australian market. You can get in contact with us here to find out more. At the end of the day the bottom line is simple: Publishers invest in books. Authors who invest in themselves are better prepared for what comes next.
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How authors and small presses can master in-person direct selling and create real reader connectionsOne of my long-time publisher clients — who is also a prolific author — is travelling to Sydney to deliver a keynote at a major event. She asked if I’d be willing to help sell her books before and after her talk. Of course I said yes, and immediately thought of my "conference box" — a sturdy plastic tub that came with me to every event.
Back in the day, that box lived in my office, ready to go at a moment’s notice. It had everything I needed to set up a professional bookstall: Square reader, a float in a secure cash box, printed price list, catalogues, flyers, bookstands, stationery, and of course — the books! It became such a reliable presence that colleagues at events would say, “Ask Rachael — she’ll have it,” whether they needed blutak, scissors, paperclips, a spare pen, or even felt dots to stop a backdrop marking a venue wall. That conversation reminded me how important it is to be fully prepared for direct selling — especially for indie authors or small presses doing it for the first time. This post is for you: a hands-on guide to help you sell your book with confidence, manage payments smoothly, create a standout display, and connect meaningfully with the people who stop by your table. Why Sell Your Book in Person? Selling directly isn’t just about making a few sales. It’s about building visibility, starting conversations, and understanding who your readers are and what draws them to your work. When someone meets you at a stall, hears you speak, or chats with you at a community event, that connection is powerful. By showing up in person and having your book on hand, you’re:
Accepting Payments with Square If you’re new to direct sales, I highly recommend the Square Reader. It’s a compact device that connects to your phone or tablet via Bluetooth, allowing you to take credit and debit card payments quickly and professionally. Once your product listings and prices are set up in the Square app, you’re ready to sell. Square can process most internationally issued cards via tap, chip, or swipe — and it handles contactless cards and mobile payments easily. For remote payments, Square’s Virtual Terminal allows you to manually enter card details through a web browser, but this feature only works with Australian cards when used in Australia. So, if you’re selling to international customers from overseas via the Virtual Terminal, that’s where the limitation comes in. A few tips to keep things running smoothly when you are direct selling:
Many readers appreciate receiving a digital receipt, and I often get follow-up messages or positive feedback just from that small touch. What to Pack in Your Direct Selling Box Creating a well-stocked direct selling box means you’ll always be ready to sell at a moment’s notice — whether you're heading to a market, talk, expo, or launch. Mine was a simple plastic tub that fitted nicely onto my trolley, but it still held everything I needed to look professional, feel prepared, and stay organised. Book and product essentials
Payments and admin
Marketing and promotional tools
Display and setup
Stationary, extras and comfort items
Have some fun with the above! Also use sites like Redbubble to create some fun point of sale material or as a giveaway. If you find yourself at a large event, think about something people can collect that promotes your book and makes it memorable long after the event has finished up. Presentation Matters You don’t need a flashy setup, but your table should look welcoming, tidy, and easy to browse. Books should stand up, not lie flat. Use boxes or risers to add height. Pricing should be clear. If you’ve had a great review or endorsement, consider framing a pull quote to add interest. Even if someone isn’t ready to buy, offer a takeaway flyer or bookmark. That simple exchange might lead to a sale later or a new newsletter subscriber. Creating Real Reader Connections The real power of direct selling is in the connection. You don’t need to be pushy — just present. A warm greeting, a quick explanation of what your book is about, or a moment of shared enthusiasm can spark interest. Some people will linger and chat. Others will circle back later. Be approachable, not scripted. Invite people to join your mailing list or follow you on social media. Be open to personalising their copy. Ask what brought them to the event. These moments are what make a reader remember you — and they often lead to meaningful word-of-mouth sales. If you're speaking at the event, tell people where they can find you afterwards. Many of your best customers will approach you post-talk, when the topic is fresh in their minds and they feel personally connected. Quick Tip for Industry Events If you're at a networking or industry-focused event rather than a traditional sales opportunity, bring a notebook (or use your phone’s notes app) to jot down action points, connections, or marketing ideas. Whether it's follow-up names, sales leads, or a reminder to try a new setup idea — write it down while it's fresh. The best insights often come when you least expect them. Final Thoughts When someone asks, “Can I buy your book?”, you want to be able to say “Absolutely.” Having your own version of the conference box means you’re not only prepared — you’re professional, calm, and ready to connect. In-person selling isn’t just about moving books. It’s about visibility, building trust, and turning browsers into buyers and readers into advocates. With a little preparation and the right tools, you can make the most of every opportunity that comes your way. If the above post has been helpful, feel free to comment and share your thoughts. Why Publicity Isn’t the Only Question Distributors Should Be Asking |
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Top 5 Benefits of Using AI for Book Publishers and Authors
You'd be blind not to notice that just about every platform or software is introducing AI processes into its offering. So really, if you're a marketer and active in the digital/tech space there's really no avoiding it. It's here. It's everywhere. So let's unpack what's not so great about it by asking ChatGPT for the cons of artificial intelligence. Here's a few things to keep in mind: |
You can ask ChatGPT to provide a content strategy plan in a table format and provide a summary of each post and key takeaways. See below for inspiration and try it out today!
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- Dependence on Data Quality: AI's effectiveness depends on the quality and quantity of data available; poor data can lead to inaccurate predictions and recommendations.
- Lack of Human Touch: While AI can mimic human interactions, it may lack the emotional nuance and creativity that a human marketer can provide.
- Privacy Concerns: The use of AI in marketing often involves collecting and analysing personal data, which can raise privacy issues and require careful handling.
- Cost of Implementation: Initial setup and ongoing maintenance of AI tools can be costly, particularly for small publishers and independent authors.
- Risk of Over-Reliance: Over-relying on AI can lead to a lack of critical thinking and innovation in marketing strategies.
So while we need to be aware of the above, it seems the big key takeaways for marketers is that AI can assist with content creation and generating engaging content for various platforms. This can be especially useful for authors who may struggle with self-promotion or for busy marketers juggling multiple projects. ChatGPT can be a valuable brainstorming partner. Marketers can use it to generate ideas for book launch events, promotional campaigns, or even potential book titles. By providing diverse perspectives and creative suggestions, ChatGPT can inspire new approaches and innovative marketing strategies. However, it's essential to refine these ideas to align with the brand's voice and goals.
Embracing AI with Confidence
The thought of incorporating AI into book marketing may seem intimidating, especially for those unfamiliar with the technology. However, the benefits far outweigh the challenges. AI tools can simplify complex tasks, provide valuable insights, and enhance creativity. By leveraging these technologies, book marketers and independent authors can reach new audiences, streamline their workflows, and elevate their marketing efforts.
Remember AI is not here to replace human creativity and intuition but to complement them. It's a powerful tool that, when used wisely, can unlock new possibilities and help you stay ahead in a competitive market. So, don't be afraid to explore and experiment with AI in your book marketing journey. Embrace the potential of AI and let it help you share your stories with the world.
This blog post was written by
Rachael McDiarmid + ChatGPT
In today’s digital age, having an online presence is not just beneficial for authors - especially independently published authors - but essential.
A Central Hub for Your Work
First and foremost, a website serves as a one-stop-shop for everything related to your work. Readers, journalists, and potential collaborators can easily find information about your books, upcoming events, and media coverage. It’s your digital business card, available to anyone, anywhere, at any time. Other benefits include:
- Control Over Your Brand. With a website, you have complete control over your brand and how you present yourself to the world. Social media profiles are important, but they’re subject to changes in platform policies and algorithms. A website, however, is entirely yours. You can customise it to reflect your personality and the essence of your work.
- Improved Credibility. A professional website enhances your credibility as an author. It signals to readers and industry professionals that you’re serious about your writing career. This can be particularly important for independently published authors who are building their reputation from the ground up.
- Direct Sales and Mailing List Growth. Your website can function as a direct sales channel, allowing you to sell books and merchandise without relying solely on third-party retailers*. Additionally, it’s a prime tool for growing your mailing list, enabling you to keep in touch with your audience and inform them about new releases and events. *we’ll look at e-commerce tips and considerations in a future post
Preparing Your Website
When setting up your website make sure you’ve got these pages at a minimum:
- Home page. Your home page is the first impression visitors will have of your site. It should be visually appealing and clearly convey who you are and what you do. Include a brief introduction, your latest news or releases, and a clear call-to-action (CTA) such as “Sign Up for My Newsletter”.
- About Page. The about page is where you tell your story. Share your background, your journey as a writer, and what inspires your work. This helps readers connect with you on a personal level. Ensure you have a photo of you that can be downloaded in high res and used for media purposes or by event organisers.
- Books Page. Create a dedicated page for your books, with each title having its own sub-page. Include book covers, synopses, purchase links, and reviews. If you have several books, consider organising them by series or genre. Ensure your covers can also be downloaded (right click) in high res and for the love of God, put the ISBN, format, page count, and price on them. You wouldn’t believe how many people don’t put basic metadata on the book pages!
- Blog. A blog is an excellent way to keep your site dynamic and engage with readers. Share writing tips, behind-the-scenes insights, book reviews, and more. Regular updates can also improve your site’s SEO.
- Contact Page. Make it easy for readers and industry professionals to reach you. Include a contact form, your email address, and links to your social media profiles.
Maximising Search Engine Optimisation
A few more things to note:
- Keywords. Research relevant keywords for your genre and incorporate them into your website content. Tools like Google Keyword Planner can help you identify high-traffic keywords.
- Quality Content. Regularly update your site with high-quality, relevant content. This could be blog posts, book excerpts, or author updates. Search engines favour sites that are frequently updated with fresh content.
- Meta Descriptions. Use meta descriptions for each page on your site. These are the snippets of text that appear under your page title in search engine results. A compelling meta description can increase click-through rates.
- Internal Linking. Link to other pages on your site within your content. This helps search engines understand the structure of your site and can improve your SEO.
- Mobile Optimisation. Ensure your site is optimised for mobile devices. Google prioritises mobile-friendly sites in its search results, so this is crucial for your SEO strategy.
Some Basic Design Tips
- Keep It Simple. A clean, uncluttered design is often the most effective. Use a cohesive colour scheme and easy-to-read fonts. Ensure your site is mobile-friendly, as many users will access it on their smartphones. Sites like Weebly, Wix, Squarespace, Shopify etc have ready-to-use templates that can also be customised. Find what you like and structure your site accordingly.
- High-Quality Images. Use high-quality images for book covers and author photos. Poor quality images can make your site look unprofessional.
- Navigation. Ensure your site is easy to navigate. A clear menu structure helps visitors find what they’re looking for without frustration. An author’s website shouldn’t be overly complicated anyway.
- Calls to Action. Include CTAs throughout your site. Encourage visitors to sign up for your newsletter (if you have one), follow you on social media, or buy your books. Some of the online sites mentioned above have integrations with Mailchimp or inbuilt marketing apps that can make newsletters relatively easy to run.
A well-designed website is a powerful tool for authors and small presses. It serves as a central hub for your work, enhances your credibility, and provides opportunities for direct sales and reader engagement. Online platforms like Squarespace, Wix, Weebly, Shopify and others make it really easy to create a professional site quickly and affordably. By focusing on key landing pages, effective design, and strong SEO practices, you can maximise the impact of your website and reach a wider audience. Embrace the digital age and let your website be a testament to your dedication and passion for your craft.
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NOTE: Here at RM Marketing Services, we do websites for authors, small presses and industry organisations. We prefer Squarespace because it has a user-friendly interface and elegant design templates. It offers a range of features including blogging tools, e-commerce functionality, and analytics. Squarespace also provides hosting and a custom domain, making it a comprehensive solution for building your author website. If you plan to sell books directly from your site, Shopify is an excellent option. It’s primarily an e-commerce platform, but it also offers a variety of website design tools. Shopify’s integration with payment processors and shipping services can streamline your sales process. We also have experience with Wix and Weebly so if you are looking to launch a new website, get in touch with us to discuss your project and our availability.
Author
Rachael McDiarmid has been in the Australasian book trade since 1990. Working in trade, academic and professional publishing as well as library supply and book distribution, she's worked with thousands of publishers, distributors, library vendors, and authors around the globe. She loves a belly laugh, strong coffee, wine, and good food. Venice is her favourite place in the world to visit but Sydney will always be home. She loves her office assistant Dash (also known as Dashie, Dashie Dog and the Little Shit). If you haven't already worked it out, she is known for her no bullshit approach.
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