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Why Every Author Needs a Website

29/7/2024

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In today’s digital age, having an online presence is not just beneficial for authors - especially independently published authors - but essential.

​A website acts as a central hub for your work, providing a platform to showcase your books, share updates, and connect with readers. For small presses, a well-designed website can enhance visibility and sales. Here, we’ll explore why every author should have a website, key landing pages and design tips, and how platforms like Squarespace and Shopify can help create a website quickly and affordably. We’ll also cover ways to maximise search engine optimisation to ensure your website reaches the widest audience possible.
 
A Central Hub for Your Work
 
First and foremost, a website serves as a one-stop-shop for everything related to your work. Readers, journalists, and potential collaborators can easily find information about your books, upcoming events, and media coverage. It’s your digital business card, available to anyone, anywhere, at any time. Other benefits include:

  • Control Over Your Brand. With a website, you have complete control over your brand and how you present yourself to the world. Social media profiles are important, but they’re subject to changes in platform policies and algorithms. A website, however, is entirely yours. You can customise it to reflect your personality and the essence of your work.
  • Improved Credibility. A professional website enhances your credibility as an author. It signals to readers and industry professionals that you’re serious about your writing career. This can be particularly important for independently published authors who are building their reputation from the ground up.
  • Direct Sales and Mailing List Growth. Your website can function as a direct sales channel, allowing you to sell books and merchandise without relying solely on third-party retailers*. Additionally, it’s a prime tool for growing your mailing list, enabling you to keep in touch with your audience and inform them about new releases and events.   *we’ll look at e-commerce tips and considerations in a future post
 
Preparing Your Website
 

When setting up your website make sure you’ve got these pages at a minimum:

  • Home page. Your home page is the first impression visitors will have of your site. It should be visually appealing and clearly convey who you are and what you do. Include a brief introduction, your latest news or releases, and a clear call-to-action (CTA) such as “Sign Up for My Newsletter”.
  • About Page. The about page is where you tell your story. Share your background, your journey as a writer, and what inspires your work. This helps readers connect with you on a personal level. Ensure you have a photo of you that can be downloaded in high res and used for media purposes or by event organisers.
  • Books Page. Create a dedicated page for your books, with each title having its own sub-page. Include book covers, synopses, purchase links, and reviews. If you have several books, consider organising them by series or genre. Ensure your covers can also be downloaded (right click) in high res and for the love of God, put the ISBN, format, page count, and price on them. You wouldn’t believe how many people don’t put basic metadata on the book pages!
  • Blog. A blog is an excellent way to keep your site dynamic and engage with readers. Share writing tips, behind-the-scenes insights, book reviews, and more. Regular updates can also improve your site’s SEO.
  • Contact Page. Make it easy for readers and industry professionals to reach you. Include a contact form, your email address, and links to your social media profiles.
 
Maximising Search Engine Optimisation
 
A few more things to note:

  • Keywords. Research relevant keywords for your genre and incorporate them into your website content. Tools like Google Keyword Planner can help you identify high-traffic keywords.
  • Quality Content. Regularly update your site with high-quality, relevant content. This could be blog posts, book excerpts, or author updates. Search engines favour sites that are frequently updated with fresh content.
  • Meta Descriptions. Use meta descriptions for each page on your site. These are the snippets of text that appear under your page title in search engine results. A compelling meta description can increase click-through rates.
  • Internal Linking. Link to other pages on your site within your content. This helps search engines understand the structure of your site and can improve your SEO.
  • Mobile Optimisation. Ensure your site is optimised for mobile devices. Google prioritises mobile-friendly sites in its search results, so this is crucial for your SEO strategy.
 
Some Basic Design Tips

  • Keep It Simple. A clean, uncluttered design is often the most effective. Use a cohesive colour scheme and easy-to-read fonts. Ensure your site is mobile-friendly, as many users will access it on their smartphones. Sites like Weebly, Wix, Squarespace, Shopify etc have ready-to-use templates that can also be customised. Find what you like and structure your site accordingly.
  • High-Quality Images. Use high-quality images for book covers and author photos. Poor quality images can make your site look unprofessional.
  • Navigation. Ensure your site is easy to navigate. A clear menu structure helps visitors find what they’re looking for without frustration. An author’s website shouldn’t be overly complicated anyway.
  • Calls to Action. Include CTAs throughout your site. Encourage visitors to sign up for your newsletter (if you have one), follow you on social media, or buy your books. Some of the online sites mentioned above have integrations with Mailchimp or inbuilt marketing apps that can make newsletters relatively easy to run.
 
A well-designed website is a powerful tool for authors and small presses. It serves as a central hub for your work, enhances your credibility, and provides opportunities for direct sales and reader engagement. Online platforms like Squarespace, Wix, Weebly, Shopify and others make it really easy to create a professional site quickly and affordably. By focusing on key landing pages, effective design, and strong SEO practices, you can maximise the impact of your website and reach a wider audience. Embrace the digital age and let your website be a testament to your dedication and passion for your craft.

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NOTE: Here at RM Marketing Services, we do websites for authors, small presses and industry organisations. We prefer Squarespace because it has a  user-friendly interface and elegant design templates. It offers a range of features including blogging tools, e-commerce functionality, and analytics. Squarespace also provides hosting and a custom domain, making it a comprehensive solution for building your author website. If you plan to sell books directly from your site, Shopify is an excellent option. It’s primarily an e-commerce platform, but it also offers a variety of website design tools. Shopify’s integration with payment processors and shipping services can streamline your sales process. We also have experience with Wix and Weebly so if you are looking to launch a new website, get in touch with us to discuss your project and our availability.
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Embracing Ebooks: Unlocking Opportunities in the Digital Age

23/7/2024

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The ebook market still offers significant opportunities for publishers.
​Let's discuss.

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In the dynamic landscape of book publishing, the rise of digital technology has heralded significant transformations, none more impactful than the advent of ebooks. For publishers, the ebook market opens doors to significant opportunities, especially in the consumer and library sectors. Despite the challenges and misconceptions that have slowed their adoption, ebooks offer substantial benefits. This blog post explores these benefits, examines the obstacles publishers face in making ebooks accessible to libraries, and highlights key trends and statistics underscoring the increased importance of digital lending.

The Consumer Market
 
Ebooks provide consumers with unmatched convenience and accessibility. Significant market shifts occurred with the launch of Amazon’s Kindle in 2007 (available in Australia in 2009) and Apple’s first iPad with iBooks in 2010. The proliferation of smartphones, tablets, and dedicated e-readers enabled consumers to carry entire libraries in their pockets. This portability is especially advantageous for avid readers and travellers, reducing the need for physical space and the burden of carrying multiple books. Despite the jokes about always needing a charger, ebooks quickly became the preferred format for high-volume readers, particularly in genres like science fiction and erotica/romance. Ebooks often come with adjustable font sizes, text-to-speech capabilities, and other features that enhance accessibility for readers with disabilities. These options make reading a more inclusive activity, broadening the potential audience for publishers.
 
The Library Market
 
Libraries have long been pillars of community and education, and the integration of ebooks into their collections only strengthened this role. For publishers, making ebooks available to libraries means reaching a broader audience who may not otherwise have access to their titles. Digital borrowing is particularly beneficial when physical library access is limited, as seen during the COVID-19 pandemic. Although Australian university libraries generally prefer digital formats, the pandemic significantly accelerated the shift to digital, especially for textbook publishers.
 
For the larger publishers, creating their own ebook platform for libraries meant they could encourage direct relationships with their customers but they also worked with the ebook aggregators to ensure they had their content available in all possible sales channels – but saw them as competitors in many instances rather than partners or even solutions in that market. Overtime the number of aggregators decreased as they were acquired and merged into other platforms e.g. ProQuest’s Ebook Central is the platform name created by the acquisition and merger overtime of EBL, MyILibrary, ebrary.

Library Suppliers
 
We first saw the big shift to digital content with the reference publishers - as it was encyclopedias and dictionaries that were the first to transition to digital and impact library supplier revenue back in the mid to late 2000s. To counteract that change, library suppliers would work with publishers directly on a commission basis selling the publisher’s own platform. They also had to partner with ebook distributors so they could continue their role in the library supply chain and meet the tender requirements of their customers, especially if they worked in the academic library space. Library suppliers and ebook aggregators are more or less one entity these days with ProQuest and Ebsco prominent in academic library markets. Overdrive/Libby and Borrowbox are prominent in public library markets but there are a number of options available and publishers should ensure their content is available in all sales channels.
 
Challenges
 
Libraries expect content to made available in all available formats – print, ebook, audiobook, databases, multimedia, online platforms etc – to meet the needs of their readers, students, lecturers or researchers. Despite the clear benefits, publishers have historically faced several challenges in making their ebooks available to libraries:

  1. Licensing Models: Traditional one-copy-one-user models have often been at odds with the nature of digital content. Libraries and publishers have had to navigate complex licensing agreements that balance fair use with profitability. Ebook platforms now offer multiple licensing models  to publishers who are able to decide what works best in terms of commercial arrangements as well as aligning it to the company's business philosophy.
  2. Pricing Structures: Publishers have sometimes struggled with pricing ebooks for libraries in a way that reflects the value of unlimited digital access while remaining affordable for library budgets. The fear of cannibalising print sales has also influenced pricing strategies.
  3. Piracy Concerns: The ease of digital distribution has raised concerns about unauthorised sharing and piracy, prompting publishers and ebook distributors to implement stringent digital rights management (DRM) measures that can sometimes hinder the user experience.
  4. Cost of Distribution: If the publisher does not have a distributor who handles their print and ebooks, tech systems capable of making the process easier are not affordable - so manual workflows need to be implemented. Smaller publishers do not the resources to handle ebook distribution for multiple sales channels - particularly as each distribution partner has their own way to ingest metadata (if ONIX is not an option) so data templates needs to be filled in separately, workflows documented and followed, and training available so staff – and new staff - understand the requirements of each platform.
  5. Content Restrictions: handling rights and restrictions in author agreements can be tricky at the best of times! It’s critical that only books with digital rights are placed library and consumer platforms.

Trends
 
Despite these challenges, the trend towards digital lending is unmistakable. Recent statistics highlight the increasing demand for library ebooks:
 
Global Rise in Ebook Lending:
According to OverDrive, a leading digital reading platform for libraries and schools, 2023 saw over 500 million ebook and audiobook loans globally, a significant increase from previous years.
 
Academic and Scholarly Libraries:
A report from the International Federation of Library Associations and Institutions (IFLA) noted that academic libraries have seen a marked increase in digital lending, with ebooks comprising a substantial portion of their collections. In Australia, for example, academic libraries reported a 25% increase in ebook borrowing in 2022 compared to the previous year.
 
Consumer Preferences:
A Pew Research Center survey found that 28% of American adults had read an ebook in the past year, indicating a steady shift towards digital reading habits.
 
The Australian Context
 
For Australian publishers, the ebook market presents unique opportunities and challenges. The Australian Library and Information Association (ALIA) has been proactive in advocating for better access to ebooks for library patrons. In recent years, ALIA has worked with publishers to develop fair and sustainable ebook lending models that benefit both libraries and publishers.
 
A notable initiative is the National E-Deposit (NED) service, a collaboration between Australia’s national, state, and territory libraries. NED enables publishers to deposit digital publications, including ebooks, ensuring long-term access and preservation. This initiative not only supports the digital infrastructure for libraries but also provides publishers with a streamlined way to meet legal deposit requirements.

The Benefits of Multi-Format Availability
 
For publishers still hesitant to enter the ebook market, it is essential to consider the benefits of making content available in all formats:

  • Market Expansion: Offering books in multiple formats—print, digital, and audio—allows publishers to reach diverse segments of the market. This inclusivity can drive higher overall sales and reader engagement.
  • Enhanced Discoverability: Digital platforms often come with sophisticated search and recommendation algorithms that can increase the visibility of titles. Ebooks can also be sampled and recommendations shared more easily, fostering word-of-mouth promotion.
  • Sustainability: Ebooks contribute to a more sustainable publishing model by reducing the need for physical resources such as paper and ink. This aligns with the growing consumer demand for environmentally friendly products.
  • Data Insights: Digital formats provide valuable data on reader preferences and behaviours. Publishers can use these insights to make informed decisions about marketing strategies and future acquisitions.

Summary
 
Ebooks offer clear benefits to both consumers and libraries, providing convenience, accessibility, and broader reach. Although publishers have faced challenges in integrating ebooks into library collections, evolving licensing models, supportive industry initiatives, and growing demand for digital content make a compelling case for embracing this format. For Australian publishers, initiatives like the National E-Deposit service exemplify the forward-thinking approach needed to succeed in the digital age. By offering content in all formats, publishers can meet the diverse needs of their audience and ensure their continued relevance and success in an ever-evolving market


Our director, Rachael McDiarmid, has been in the library ebook space since 2003 and has championed digital content for decades - particularly in academic and scholarly publishing. She works directly with ProQuest for Ebook Central as publisher relations manager for the Australian and New Zealand market and consults regularly on ebook distribution, particularly for libraries. The number of publishers who don't have ebooks available for both consumer and library markets never ceases to amaze her. It's 2024 last we checked.
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SOCIAL MEDIA MARKETING FOR AUTHORS

12/7/2024

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​Maximise your book's reach through social media and advertising on your favourite platforms. 

We have a running joke about social media in that we're too busy doing other people's social media channels that we don't pay much attention to our own! And we rarely market our business because we don't need to. Word of mouth from existing clients and recommendations from others in the global publishing industry keep us busy with our outsourcing solutions and consulting services. But for authors, small and specialist publishers, having a social media content strategy is important.

And we can help with that.

In fact, we are always being asked about social media as part of the marketing mix! We've been invited to do multiple presentations on it - from small presses to university students through to Writers' Festivals and writing centres. And it's great to watch the audience work through their marketing strategy and determine the social media channels they want to work with.

Social media is an important channel for book marketing but many authors still don't know what to post or feel uncomfortable about what they share. For some people it is extremely important, others have very little understanding of how social media works, and there are authors who just aren't right for this form of marketing. Trust us, social media is not for everyone.

That comes down to these key points about social media platforms which are there to: 
  • drive engagement
  • encourage discussion
  • share consumer information and news
  • build virtual networks and communities
  • have a conversation
  • build an online connection

And authors and small presses, need a content strategy in line with their overall marketing strategy.

There's plenty of content ideas - share behind the scenes content, excerpts from your books, endorsements, reviews, events, launches, customer visits, industry news & awards etc. Engage with readers by consistently posting and interacting - you'll increase your book's visibility and build a community around your work. Don't forget to use hashtags and collaborate with others (booksellers, librarians, influencers) to help reach a wider audience and drive more sales.

Remember:  it's not the quantity but the quality that counts. it's about having an engaged audience. Engagement figures are much more important than impressions but everyone gets lost in the higher numbers of those 'eyeballing' their posts, particularly when advertising/boosting their content.

Need help with social media? We can help you build a content plan for your social media channels. Book in an author marketing and coaching session with us and take advantage of 34 years experience in the book publishing industry. We'll guide you through the process but more than that - our services cover everything from distribution to publicity, social media to websites. Depending on availability, we can also look after your social channels as well. Our online author consulting services are reasonably priced and we offer flexible "out-of-office" hours for one hour meetings. 
CONTACT US
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Book recommendation for authors: Self-Promotion Without Social Media by Tess McCabe

10/10/2023

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Self-Promotion Without ​Social Media: 33 Ways to Get Seen, Feel Connected, and Grow Your Business

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Tess McCabe, author of Graphic Design Speak and Conversations with Creative Women, has put together a wonderful, practical book with 33 ideas to get seen, feel connected and grow your business.

Here at RM Marketing Services we work with authors every day, either with our outsourcing client publishers and distributors or via author consults. We’re doing a lot more coaching and consulting with authors on all aspects of marketing and distribution. Social media is a big focus for us with training - but many authors are simply NOT social media savvy. They find it confusing. If we had a dollar for every time an author asked “How do I promote myself and my work without social media?”…

​This is where Self-Promotion Without Social Media fills the much-needed gap!

The book is designed to be a practical resource to use and return to as needed. As you would expect from Tess, the book has a clean layout and design with Tips and Ideas (advice and strategies), Double Duty (notes on how one activity can blend in to another), Action and Remember icons (self-explanatory). She’s added some other features and checkboxes that are very nifty - she WANTS you to write in the book and use it as your guide, your notebook, your plan! Scribble, draw, make notes. 

As Tess says, self-promotion can be exhausting particularly for introverts. However she also markets this book to those who have spent their time promoting themselves on social media and are seeking new angles and avenues. She recognises it can be overwhelming for them too as she guides them through ideas for repurposing content for other purposes.

We just wanted to mention some of our favourite sections of the book. Her pages on optimising your website is a must read for authors. RM Marketing Services can help design your website (through online sites like Weebly, Wix, Squarespace, Shopify) but you need to know the basics of what is required for a good, functional website as well as the importance of keeping it updated and relevant for visitors.

Tess has some good suggestions for events and roadshows, printed marketing collateral, merchandising, branding and more. Two other short sections made us smile - the power of mentoring and the power of promoting others. Why? Because we are big believers in both of them.

And for readers who like to learn from others, she includes short discussions with business owners who have found success with different self-promotion activities. These help encourage and motivate readers - which the whole book does very well.

Lastly, there’s a section on packaging. Before we even saw the book, the first thing we noticed was the way the book was packaged and what it contained. Time had been spent on making sure the book looked inviting and professional. Impressive without too much fuss or expense. We were connecting with this book, before we turned to the first page.

Thank you Tess. Self-Promotion Without Social Media is now added to our book recommendations for authors.
BUY NOW ON THE CREATIVE MINDS WEBSITE
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Social media and marketing coaching SERVICE for authors

26/6/2023

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New online coaching service for authors and small presses 

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In addition to providing outsourcing solutions for publishers, distributors and others in the book industry, we also have a consulting and coaching arm. Some projects we work on are related to sales, operations, distribution and business development. Many are for organisations and publishing companies based overseas and often in partnership with larger consulting firms to the book industry.

We've recently we've been doing more and more book marketing and industry *coaching* work. Clients are asking for custom services, particularly around digital marketing and social media - for their authors. We already provide outsourced marketing services that include managing websites, digital marketing campaigns, social media and digital advertising so this is taking it directly to authors who want to create a brand, who want helpful advice and guidance on marketing that is specific to them. One size does not fit all, as we know only too well.

Most of the work we do here at RM Marketing Services is with professional, scholarly and university presses. We're more than happy to extend these services to publishers of all sizes who have authors who are uncomfortable with the online world, don't understand social media, and who need some hand-holding and one-on-one coaching with digital and social media marketing.

As an added bonus, this is a flexible service which can be done out of "normal" business hours. We offer a discounted hourly rate for publishers with regular bookings as part of their author care approach.
Indie authors are also welcome and we're happy to do a workshop with a small press or writing group.

There are plenty of books and websites available on how to market books and how to maximise social media and digital marketing efforts but the authors we work with, particularly those working in corporate, professional and university markets, don't have the time to read them all. They are looking for tips and tricks and how to raise their profile in the channels in which they work - and more importantly, a social media and marketing strategy that works for them.


Publishers! Get in contact with us to see how we can support the work you do with your authors. Another string to your author care bow.

#yourewelcome
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Mastering Hard Conversations by Mark Rosenberg

29/8/2022

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Mastering conflict is a core capability for today's leaders

Mark Rosenberg is an executive coach, mediator and faciliator who empowers leaders and their teams to achieve their potential. Mark started his career as a lawyer, then worked in senior management roles in the private and public sector, before branching out as a mediator and creating Balanced Curve, based in Gladesville Sydney. The company are experts in conflict management, executive and team coaching, mediation and facilitation.

​You can read more about them at balancedcurve.com.
Mark Rosenberg is holding his book
As a lawyer, Mark was dealing with hardcore disputes that were expensive and involved a lot of management time. As a mediator, however, he realised his strength was dealing with conflict. Over the years he has helped thousands of leaders become better at having hard conversations.

With this wealth of knowledge and firsthand experience, Mark wanted to share what he's learned with others so they have the opportunity to be better communicators and handle conflict better - afterall, it's something that many of us struggle with! He did this utilising the experience of the team at Publish Central (who also told him about RM Marketing Services!) and published a book called Mastering Hard Conversations: Turning Conflict into Collaboration. 

The key message of the book is simply: conflict in the workplace is inevitable. That means that as a leader - whether that's the CEO or senior management team, or a leader within your own team, or a thought leader within an organisation - being skilled in dealing with conflict and having uncomfortable conversations has enormous benefits. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict skills.

Mark came to us to talk about marketing and publicity support - as well as support and advice while he navigated the world of publishing and bookselling. Like many independently published authors, navigating the metadata minefield was the first challenge - ensuring that accurate, enhanced information on the book was sent out in data feeds to online booksellers was tricky for someone who hasn't experienced it before. For many indie authors, online booksellers are THE main sales channel due to the nature of publishing and distributing a book using the Ingram Spark platform (print to order and ebook distribution) so getting this information right was a priority.

We then discussed ways of disseminating information about the book to core booksellers and library suppliers. We also mapped out plans for content and social media posts, particularly using LinkedIn for engagement where Mark had a loyal, supportive following. We also worked with some online sites and Mark spoke to his peers who have podcasts about teams and teamwork. Our good friends at Books+Publishing included him on their #booksareessential campaign which has 10,000 followers on Instagram. We liaised with reviewers and we provided promotional and marketing support as the weeks progressed.

As icing on the cake, Mark was able to turn a profile about his house into an article about the house, his dogs Peggy Sue and Honey, and his book! The article is below however the online article had a different heading - Lockdown at home proved perfect for Mark Rosenberg to write about conflict management - which was pretty perfect! You can read it here on The Australian website.
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Since we've been working with Mark on his book, we've seen Mastering Hard Conversations in and out of the Top 50 books in mediation and conflict resolution on Amazon, and even in the Top 3! It's a book that resonates with readers because it's practical, well-written and helps them develop their knowledge and skills in conflict resolution and communication within teams.

You won't be surprised to hear, we're big fans of the book, particularly Chapter 8 - Dealing with Certifiable Assholes! 
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​Listen to Mark speak about that chapter here. 
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The book is available as a paperback and ebook. Ask for it at your local bookshop or library, or order it online. 

Mastering Hard Conversations
Turning Conflict into Collaboration

by Mark Rosenberg.  A$29.95

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations.
In this practical and easy-to-read book, you will:
  • Deepen your self-awareness and understanding of conflict
  • Learn a step-by-step approach to preparing for hard conversations
  • Develop your skills and increase your confidence to manage difficult situations
  • Work through two powerful case studies that show how the process works
  • Learn when and how to give effective feedback
BUY NOW ON AMAZON AUSTRALIA
As an executive coaching working with leaders at all levels of management I can’t recommend this book highly enough. Most of us find ‘hard conversations’ extremely difficult and none of us are born with the skills of knowing how to have them well. Mastering Hard Conversations provides a clear, practical guide: there are great tips and examples, not just for having a challenging conversation, but also how to prepare to have one. This is definitely a book that every leader should have at hand.
— FIVE STAR REVIEW, AMAZON AUSTRALIA
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An introduction to social media for indie authors and micro presses

22/8/2022

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We recently contributed this article to the Independent Publishing newsletter from our good friends at Books+Publishing. If you haven't subscribed to their newsletters, we highly recommend you do so now.

All the social media and marketing advice says if you are engaging with an audience—with consumers, with booksellers, with librarians and teachers—you’re going to need a social media strategy.

Social media is about starting a discussion—about you, your product, your services. ‘Discussions’ do not increase sales—they create awareness. Your job is to enhance this awareness so you can develop a brand, build reader loyalty and have a sales strategy that makes it easy for someone to buy your book. That may be through bricks and mortar bookshops, online booksellers, special accounts or directly from your website. It should not be used solely as a sales strategy but linked to your overall sales and marketing plan for your books.

Lesson one: start early


One thing to keep in mind is that author and product awareness doesn’t happen overnight! You need to be thinking about your digital and social media strategy a long time before your book is published. As an industry consultant, there’s nothing more frustrating than getting a phone call or an email because someone has ‘written a book’ and they tell me the book has just come back from the printers, can I help with a website, promotions, publicity, getting them on the socials? They have published a book and no one can find them! They have no brand, no online presence, no followers, no readers, no SEO search results—zero digital footprint as an author. They are starting too late to build their author brand in a way that will maximise promotional and publicity opportunities.

Don’t leave it to the last minute to develop a digital and social media action plan.

Lesson two: define your goals


So what is social media marketing? It is essentially a way of creating content in multiple formats then distributing that on an online platform designed to drive engagement, encourage discussion and share information for consumers. It builds virtual networks and communities. It’s a conversation. And if you’re an author, it will provide direct access to your readers and vice versa.

Another thing to keep in mind is where social media is taking place. Statistics shows the number of smartphone users in the world is forecast to be 7.9 billion this year and of those 3.96 billion are on social media. (Which reminds me: you need to be thinking mobile for your website as well. Is it mobile–friendly? There are plenty of online services now that can help you with your website and have it integrate with social media. Wix, Weebly, Squarespace, Shopify and others can connect the dots for you. Websites aren’t expensive these days and you can contact industry professionals to help you get started.)

While I think everyone needs to have a social media strategy, that doesn’t necessarily means that everyone will have one. As authors and publishers one of the best things you can do is define what your social media strategy looks like. What are your goals? What are the platforms that are right for you? How will you communicate in those channels? Discover the voice that works best in those you want to engage with—then work out the best way to create and schedule content across those platforms. Do you have a content plan going forward? How will you keep the engagement going?

The best way to think about social media is to write down your goals. What do you want social media to do for you? Do you want to:
  • Attract new authors or collaborations
  • Drive more traffic to your website (this leads me to even more questions: what sort of website strategy do you have? Do you also have a blog there? A Look Inside the Books? Unique content? Reading group discussion points? Sign up for newsletter? Special offer on pre-order?)
  • Engage with the book trade
  • Get more followers
  • Increase audience engagement
  • Increase awareness of products
  • Increase email subscribers
  • Increase mentions
  • Market events and appearances
  • Develop paid partnerships
  • Produce engaging content
  • Promote your authors
  • Promote your brand and specialty
  • Reach new readers
  • Sell an additional service
  • Track content and reviews of products.
If you don’t think you have enough content for social media to encourage engagement, then it’s not for you.

Lesson three: know your audience


I read somewhere that unless you can answer the question ‘who is your audience’ then you’re wasting your time on social media! But now I’m going to hit you with the big question: who is your audience? This is really important for advertising on social media as you’ll need to identify your core audience, market to a custom build audience or a consider look-alike audience.

So, who are your readers? What do they read? What podcasts do they listen to? What magazines do they read? What television do they watch? What sex are they? What age group? Where do they live? What keeps them up at night?  What type of content are they craving? Do they stream content? Listen to ABC radio? How do they entertain themselves?

Over time social media analytics will build a nice but general profile of your readers so you will be able to discover who they are and continue to build discussions around them. Knowing your audience will help with your digital marketing strategy including email marketing and website.

If you can’t define your audience or some buyer personas, why did you write your book?
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Recent presentations and workshops

11/8/2022

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It's been a busy few months here at RM Marketing Services. As soon as I finished teaching Book Marketing & Sales at the University of Sydney, I hopped on a plane to Singapore to help the Singapore Book Publishers Association launch their version of Titlepage. It was a wonderful experience and, no surprise, I thoroughly enjoyed it.

The one hour presentation was on ... the one thing all publishers hate (Answer: Metadata) and was called The Flow of Book Information. I hope by the end of it, those attending and those watching online realised how important bibliographic data is for marketing and that instead of shuddering when they heard the word "metadata" they would say YEAH! instead (hence the thumbs up picture in the carousel below). As David Shelley, CEO of Hachette says in How to Market Books (Baverstock & Bowen):

optimising your metadata is probably the single thing all publishers can currently most effectively do on a day-to-day basis to really move the needle on most titles' sales. 

Everyone needs to get it right.

While I was in Singapore I also did a social media workshop as part of the LitUp Festival. We talked about how to use social media and content strategy. It was important for attendees to discover their unique selling proposition and discover how to market their author brand through the socials.

Photos from both events are below.
Some of the material for that Effective Marketing through Social Media workshop was recently turned into an online article for the Independent Publishing newsletter from our good friends at Books+Publishing. Check it out and let me know what you think by leaving a comment here.

If you are not subscribing to the newsletters from B+P, drop everything and do it now. It's a wonderful source of information on the publishing and bookselling industry.

This was also one of the recommendations for attendees of a recent workshop for the New England Writers Centre. The subject this time was Marketing and Distribution for Indie Authors. There was an awful lot to cover - each topic could easily be their own workshop! We talked about distribution options, marketing strategy, and bibliographic information - all important topics for those in publishing already and for those just starting out.

RM Marketing Services is happy to do workshops and presentations related to marketing and distribution - two areas we do a lot of outsourcing and consulting work in. Contact us today.
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Rachael McDiarmid Joins Maverick Publishing Specialists

8/4/2021

1 Comment

 

It's official. Rachael is a Maverick.

MEDIA RELEASE 30th MARCH 2021

Maverick Publishing Specialists Ltd
, continues the expansion of its global network of publishing industry experts with the addition of two Senior Consultants. The newest additions to the team strengthen Maverick’s presence in Australia/New Zealand, as well as technology-focused areas, such as product strategy and development, and operations.

Rachael McDiarmid, Affiliate Senior Associate (ANZ)
Rachael McDiarmid brings over 30 years of senior management book industry experience in a variety of product, sales, marketing, content acquisition, and supply chain management roles. In her career, she has worked on both the academic publisher side, as well as library supply where she managed publisher relations for the print, digital and multimedia supply chain.

Rachael was the face of the James Bennett/Nielsen Bookdata joint venture in the mid-2000’s and has worked with Blackwell Book Services and Baker & Taylor/YBP on their retail and digital projects in the Australia/New Zealand (ANZ) region. A resident of Sydney, Australia, Rachael provides outsourced sales and marketing solutions for publishers, distributors, and library vendors, both locally and internationally. She is also the ANZ contact for publishers for ProQuest’s Ebook Central.

Ron Ragsdale, Affiliate Senior Associate, Strategy, Operations, Technology and Content
Ron brings 25 years in the global educational (ELT) publishing sector (print and digital), building and managing teams and programmes, and delivering projects across diverse functions and geographies, including roles as Managing Editor of EL Gazette magazine, and as Global Publishing Director (ELT), Director of Knowledge Management, and Director of Business Change Programmes for Cambridge University Press.

​His expertise includes product strategy and development, data management and enterprise systems implementation (including SAP, WorkDay, SalesForce and MS Office 365 collaboration tools), and the creation, integration and upscaling of new operations. Ron has direct experience in India and the Middle East, West and East Europe, Zimbabwe, and China. He holds a BA in Business Management, an MA in TESOL / Applied Linguistics, and serves as an Associate Lecturer for Anglia Ruskin University’s MA Publishing programme.
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We look forward to working on future projects with academic and specialist publishers locally and internationally through the Mavericks network. 
For more information about what Maverick Publishing Specialists do, please go to their website: www.maverick-os.com
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Book Review: The Organised Writer

13/11/2020

2 Comments

 

The Organised Writer: How To Stay on Top of All Your Projects and Never Miss a Deadline by Antony Johnston

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BOOK REVIEW

I recently had a chance to review this new book published by the Bloomsbury team that publish the Writers' and Artists' Yearbooks. Here in Australia we have a wonderful writing community - they are supportive of fellow writers, share experiences and helpful tips, and band together particularly on social media. To be honest, I loathe Twitter (I find it poisonous) but when it comes down to writers, illustrators, publishers, libraries, and others in the book trade, there's a lot of love and support out on that platform and other social media sites. We really do have a special industry here and we should celebrate and use that to learn and communicate with each other.

With that said, if you are interested in writing as a profession and don't have time or money to do any of the courses frequently offered via Writer's Centres, Author associations, community colleges, or even the publishers who offer training, this book is a really good place to start.

"Ask ten writers to describe their ideal writing environment and you’ll get eleven different answers."
Antony gives the reader some helpful tips and tricks on time management and writing in general. First of all it's important to create a system to increase and maintain efficiency - you need to be able to meet deadlines and not forget anything. In fact he references "clean mind theory" and "memory distraction" and how to stop sabotaging from within! You need to be focussed and organised! So to start, figure out your daily writing quota, work out the number of days you have to submit, add 25% for unforeseen issues, block out days in calendar, and stick to it. Of course that sounds perfectly do-able, right?

Well not if you aren't good with email so Antony writes about getting smart with email. Throw away traditional productivity systems. Flag emails, label emails - your job is to write and not be distracted.

So what do you need? You need a task manager. A task manager is a permanent fixture in your workflow as it contains projects which in turn contains tasks. We use one here at RM Marketing Services - ASANA - however for our marketing pipelines we use Less Annoying CRM which also provides tasks and notes specific to the channels in which we work. 

Antony also talks about the power of saying No - which is also important and many writers have a hard time saying it. "Saying no gives you power both over your destiny and value". The book also talks about productive procrastination and organising your personal life.

Writers must be able to take notes quickly and easily record any thought, idea or task that comes to mind so naturally how to use your phone and computer is covered in the book. Many writers we have worked with have basic tech skills but it's time to brush up folks. Do your research and use the best devices and apps that work for you. 

One of the helpful tools he provides in the book is Job Sheets and Templates - so look out for them. There's also a download link. The Organised Writer also covers basic advice re money, invoicing, pricing, set-up, and one that I think a lot of authors (and indeed marketers!) don't pay enough attention to - taxonomy. There are summary checklists and a decent reading list.

The book is A$26.99 and is published by Bloomsbury. You can order it on their website here or ask for it at your local bookshop or library. It's also available in ebook format via ProQuest's Ebook Central so if you are affiliated with a university or organisation that has access to the platform, do look for it there. 

At the end of the day The Organised Writer is an uncomplicated read with some good basic advice to get you set up to write, keep organised, and deadline driven. ​We hope you find it useful.
BUY FROM PUBLISHER WEBSITE
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    Author

    Rachael McDiarmid has been in the Australasian book trade since 1990. Working in trade, academic and professional publishing as well as library supply and book distribution, she's worked with thousands of publishers, distributors, library vendors, and authors around the globe. She loves a belly laugh, strong coffee, wine, and good food. Venice is her favourite place in the world to visit but Sydney will always be home. She loves her office assistant Dash (also known as Dashie, Dashie Dog and the Little Shit). If you haven't already worked it out, she is known for her no bullshit approach. 

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Highlights

"Rachael is, quite simply, a book industry genius."

— Franscois McHardy, Former Managing Director, Simon & Schuster Australia

"I thoroughly recommend her for her insights and intelligent analysis."

— Terri-Ann White, Director, Upsell Publishing & Former Director, UWA Publishing

"I can thoroughly recommend RM Marketing Services and their range of services, from campaign execution to strategic consultancy."

— Eleanor Pike, Global Marketing Director, McGraw Hill 

for more recommendations please go to LinkedIn
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